British Airways grounds plane at Lagos airport, apologises for hitch

British Airways has grounded its aircraft at the Murtala Muhammed International Airport in the Ikeja area of Lagos State following a technical fault.

The British Airways Regional Commercial Manager, Nigeria and Ghana, Tutu Otuyalo, told journalists on Friday, June 21, 2024, that the airline had apologised to passengers for the flight disruption.

It would be recalled that British Airways flight number BA 74, which was scheduled to depart Lagos for Heathrow in London at 10:50 p.m. on Wednesday, June 19, suffered a hitch as the scheduled aircraft developed a technical problem.

The flight was rescheduled and later cancelled due to a technical problem.

Otuyalo, however, said the airline would take up the costs of accommodation and meals for affected passengers.

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She noted that the majority of passengers had been accommodated on other flights, while the airline’s team continued to work hard to book the remaining customers on a flight as soon as possible.

She stated: “We will cover accommodation and meal costs for the customers.

“We would never operate a flight unless it is safe to do so. Most of the affected passengers have been re-accommodated to other flights.

“We have been in contact with our customers to apologise for the delay in their flight caused by a technical issue with the aircraft.”

It was gathered that some of the affected passengers have been endorsed on available carriers such as Virgin Atlantic and Delta Air Lines.

The Star

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Segun Ojo

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